Thank you for your interest in a TeleStrategies/ISS World Webinar. Below is important information about the webinar system and frequently asked questions:

Webinar Login:

Once you've registered and are approved, you will receive a Confirmation email that includes specific join information. This might take several days for us to approval the registrations, particularly if you registered far in advance of the webinar.

When it's time, you can join in either of the following ways:

  • Join link: Click the Join link in your Confirmation email to be instantly launched into session. 
  • Webinar ID: If you don't have your Join link, go here and enter the 9-digit Webinar ID. 

You will then be automatically launched into session!

What are the System Requirements:
Not sure if your computer is compatible? Perform a system check now!

Audio Options:

Once you've been launched into session, you will be prompted to set up your audio.

  • To use your computer's mic and speakers:
    1. Click Computer audio. 
    2. Use the drop-down menus to select the desired audio devices. 
    3. Click Continue. 
  • To use your telephone to dial in:
    1. Click Phone call. 
    2. Use your telephone's keypad to dial the provided phone number and enter the codes when prompted.
    3. Click Continue.

Webinar Presentations:

Most speakers prefer to send out their talks after the program. Many don't send them out at all. If you want a copy of the presentation, it is best if you make a note of the speaker's email address and contact them directly after the event. We (at TeleStrategies) will not hand out speaker's materials because we view that as the intellectual property of the presenter.

Can I log in from anywhere?

Yes, any computer with a broadband connection will work. So, if you want to log in from home, that works so long as (1) you use the same name, email as when you registered and (2) your registration was approved. You will still need the event password.

Need a training certificate?

Please contact John Tufano ( after the webinar, and he can send you a certificate PDF.


If you still have any questions please do not hesitate to contact John Tufano ( or call 703-734-7050.

Click here to return to the ISS World Training Home page